Return Policy

BUYERS RETURN

Request a return within 3 days of delivery.

Free Pickup.

Get your money back.

You can request a return for the product within 3 days after it has been delivered to you. After which this service will be disabled.
Your return request will be approved/rejected within 48 hours.
You will be notified of the pick date and time through sms.
You can then track return request from your end itself.
Once the product is picked up , it will be brought back to the hub for validation.
The entire proces including refunds(if any) will take 7 working days.

Returns for products below 200INR Product price are not accepted
All items must be in perfect condition and return as delivered. Inner wear won't be accepted as a return once delivered.
Once the product is picked up , it will be brought back to the hub fir validation. Your refund will be credited back to your jatayulocks wallet/credits once the product has been received back at the hub.
You can check your jatayulocks account balance under 'Account'>>'My Money'>>'jatayulocks Wallet'/'jatayulocks Credits'

Product returned.

It stays with us until further.

Want it back? Pay 200 and take the product with you.

E-mail us at support@jatayulocks.com or give us a call on +91 9870923864 and our customer care team will assist you further.
For sellers- you will be charged Rs. 50 for unavailability of the product. Additionally , your jatayulocks account will be deactivated from our end without your consent if there are multiple instances of order cancellations from your end.

You should only sell high quality preloved products, that you are likely to purchase.
*As a seller , you agree to our Terms of Use and Certify that any item you list for sale on the site is accurately described in it's condition,dexcription and photographs. No fake products can be sold on jatayulocks. ONLY QUALITY PRODUCTS SHOULD BE LISTED.